Frequently Asked Questions
Quick answers to common questions about booking, pickup/delivery, and trip policies.
How do I book a car?
Tap Book on Turo for the vehicle you want. You’ll see real-time availability and pricing, and you’ll complete checkout securely on Turo.
Where is pickup / do you offer delivery?
Pickup/delivery options depend on the vehicle and dates selected in Turo. If you have a specific location in mind, call/text and I’ll confirm what’s possible.
Is insurance included?
Insurance coverage and protection plans are handled by Turo during checkout. You can choose the plan that works best for your trip.
What do I need to rent?
You’ll need a valid driver’s license and to meet Turo’s eligibility requirements. Turo will guide you through verification.
Can I extend my trip?
Yes—request an extension inside the Turo app. Extensions are subject to availability and approval.
What about tolls, fuel, and cleaning?
Trip guidelines (fuel level, cleaning expectations, tolls/fees) are listed on each vehicle’s Turo page. If you’re unsure, ask before your trip and I’ll clarify.
Note: This FAQ is a quick overview. The official trip terms, protection plans, and fees are always shown in your Turo checkout.